Sam is wonderful. She helped us tremendously with our GSP puppy from the time he was about three months old through 7 months. We completed six individual puppy lessons and a group class that lasted six sessions. She was patient and kind with us, with our puppy, with our older dog, and even with our two and four year olds boys who wanted desperately to be involved and be “dog trainers” just like Ms. Sam. Sam provides recaps of your lessons, along with additional resources, videos, and feedback to help you get the most out of your training. As with anything, you get out what you put in. Do your homework (practice what she teaches you) with your dog and you will see great results! Having the email recaps and videos was extremely helpful to us for this aspect of training. Sam also helped me a lot with expectation management. Expecting to have a perfectly behaved 7 month old puppy is unrealistic, but she helped me know what boundaries were ok to set for him and how to set them so he could be a successful member of our family. She offered redirection suggestions when things we tried didn’t work. Sam continues to help us when questions arise now even though our training sessions are complete. She goes above and beyond her contractual obligations. Not only is Sam professional, but she is also extremely responsive, kind, patient, and flexible. I would recommend her as a wonderful resource for training your dog. Thank you, Sam, Nellie, and Mango for the part you played in making Beau a sweet, respectful member of our family!
- Carol M.